FREQUENTLY ASKED QUESTIONS
- How do I make a donation?
You can make a donation in the following ways:
Please visit our donation page. For assistance with online donations please call Kim St. Pierre at (604) 585-5666, extension 772739
Mail or in person donations
Mail in your donation or visit us at the Foundation office. We are located at the North Lobby of Surrey Memorial Hospital, 13750 96th Avenue, Surrey, B.C. V3V 1Z2. Donations by mail should be addressed to the attention of Azra Hussain, Chief Operating Officer.
Hours of operation
Monday through Friday 8:30am to 4:30pm.
- Will I receive a tax receipt for my donation?
Yes. Tax receipts for online donations are emailed to you and tax receipts for all other donations are mailed in February. If you have not received your tax receipt, please contact Kim St. Pierre by email or by phone at (604) 585-5666, extension 772739.
- Does the Foundation send an acknowledgement of a donation made in memory or in honour of someone?
Yes. When a donation is made we send a letter to the family or individual who is being honoured, acknowledging your generous donation. If you have any questions please email Kim St. Pierre, Manager of Individual Giving & Donor Relations, or phone (604) 585-5666, extension 772739.
- What is the scope of the Foundation’s support?
- Surrey Memorial Hospital
- Jim Pattison Outpatient Care & Surgery Centre
- Children’s Health Centre
- Czorny Alzheimer’s Centre
- UBC School of Medicine Clinical Academic Campus
- Carelife Fleetwood Residential Care
- Laurel Place Hospice
- Timber Creek Mental Health Centre
- Creekside Withdrawal Centre
- Surrey Youth Clinic
Over the years the Surrey Hospital Foundation has expanded the scope of its support to include:
Our Foundation supports research programs, acquires leading edge technology and equipment, and helps medical teams with priority needs. For more information on these facilities and programs, please visit the Fraser Health website. For more info on the work we’ve done so far, we invite you to visit our Impact page.
- Aren’t our tax dollars supposed to take care of all this?
Public funding is not always enough to meet the expanding needs and expectations of a high-growth, dynamic region. For example, provincial budgets can be very limited for new cutting-edge technology even though those new technologies can have a tremendous impact on people’s lives.
Our approach is to work with donors to raise the standards of health care excellence for families in our community and pave the way for future innovation. The financial support of the Foundation, through its donors, is essential to making sure that children, families and seniors get the best possible care.
- How do I benefit from the Foundation’s work?
Life is fragile. It can take unexpected turns. When that happens, whether by an accident or a disease, that’s when healthcare becomes so vital.
Our medical teams are there for every person in our community—from the beginning of life right through to the end—constantly at work improving treatments and recovery time, leading new surgery techniques and generally raising the standards of patient care.
We believe that we all rise by lifting others. Our donors make it happen.
- How does the Foundation earn their donors’ trust?
Since 1992, the Surrey Hospital Foundation has played a key leadership role in improving healthcare for families in the region by raising over $135 million towards major building projects, new programs, new equipment and the latest technology. At the heart of all those accomplishments is our family of donors.
We help guide donors to see how their gift can be invested wisely for the greatest impact and we in turn are guided by a volunteer Board of professionals and community leaders. We are open, collaborative and transparent about our financial affairs and we are accountable. But most of all, we go above and beyond to make sure our donors’ contributions – no matter what size — are honoured, respected and valued.
- How can a purposeful gift made through my own estate planning process benefit my family?
With careful planning it’s possible to not only be a significant philanthropist and strong role model for your children and grandchildren, but also to reduce taxes owed by your estate. Instead of paying taxes, you can choose to make a significant gift to help generations of people of all ages in our community without compromising your family’s financial security. For more information please contact Yolanda Bouwman, Director of Major Gifts, at firstname.lastname@example.org, (604) 585-5509.
- What does “treating people better” mean, exactly?
“Treating people better” is what we stand for with our focus on family, our commitment to relationships and our drive to achieve extraordinary results. But mostly it is the relationship between our donors’ desire to make a real difference and families’ needs for the best care possible.
The Foundation works relentlessly to protect, heal and save lives within our campus of medical facilities, to support medical research and innovation, and to be the voice of the people of Surrey by actively building a healthier community.